Utility Relief Scheme

Relief grants for paying overdue energy or water bills are available to low-income Victorians experiencing unexpected hardship.

What is the grant?

The grant provides help to pay a mains electricity, gas or water bill that is overdue due to a temporary financial crisis.

Who can apply for the grant?

An account holder who has one of the following eligible concession cards:

• Pensioner Concession Card
• Health Care Card
• Veterans’ Affairs Gold Card.

If you don’t have one of these cards but are part of a low-income household, you may also be able to apply. Your retailer will ask you some questions to check if you are eligible before issuing a form.

The grant is available to renters and homeowners. Please refer to website for further criteria.