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BCNA News 13 Oct 2015

Secondary Breast Cancer Telephone support

Secondary Breast Cancer Telephone support - a trial program for BCNA

BCNA’s CEO Christine Nolan has launched a new support program that will trial a free telephone counselling service. The service will offer women and men with secondary breast cancer, their families (children, partners, parents, siblings) and friends up to five free telephone based counselling sessions with one of two professional counsellors, both of whom have over twenty years’ experience working in the cancer setting.

The pilot will commence on October 19 and run over a three month period. It has been developed in response to BCNA’s 2014 survey of over 582 people living with secondary breast cancer that found that 29% of participants were not receiving enough support from their treating team. The highest unmet needs identified were:

  • Fear about the cancer spreading further
  • Lack of energy/tiredness
  • Uncertainty about the future 

Greater access to free and accessible professional counselling was identified by women as an important strategy to help them address their unmet emotional needs.

Ms Nolan lunched the program on Secondary Breast Cancer Awareness Day at Parliament House in Canberra. She said, “BCNA is committed to supporting all Australians affected by secondary breast cancer. We recognise the impact that a diagnosis can have on the whole family which is why we have extended the pilot to include family members and friends. Our program will offer a unique opportunity to access counselling from experienced clinicians regardless of where a person lives and how many resources they have”.

If you would like to register for the program or learn more about what is involved, please contact BCNA on 1800 500 258 or email us on

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